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Old 4th October 2017 | 11:53
  #661 (permalink)  
rog747
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Joined: Feb 2008
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From: UK
Originally Posted by Chronus
Whilst Monarch customers who booked holiday packages are ATOL protected those who booked flights only are not. Reason, Monarch withdrew from flight-only protection last year.

Who is to pay for their repatriation.
anyone abroad now with a monarch ticket whether atol covered or not up to and including the 15th Oct will be flown home on the same day as booked with Monarch and usually back to their same airport in the UK at no cost by the CAA's arranged flights
if an airport is changed say from LGW to STN then the CAA has arranged transport back

pax due to fly home after 16 Oct will have to rebook and pay for new flights themselves - (even with an Atol - those protected folk will have to rebook and claim costs from CAA)
they should get their money back from their own credit/debit card company for the loss of their Monarch tickets.
if they have travel insurance with an end user or airline failure cover then the new flight costs will be covered as will any hotel/meal expenses which can be claimed for plus delay cover too.

pax with flights any booked out to travel From the UK - same applies if no atol certificate held on the booking - they have lost their Monarch booking and money - so they need to claim this back from bank card companies and or travel insurances if they have suitable cover.
if they have an ATOL certificate then they can claim their money back from the CAA.

Last edited by rog747; 4th October 2017 at 16:07.
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