Originally Posted by
ATNotts
Can't disagree, but this is an insolvency - they happen, in all sectors. If a large electrical retailer had gone bust, just for example, and I had paid £2,000 for a 4K wide screen TV and as a result of the insolvency I wouldn't (immediately) get my money back, would HMG have ensured that I'd get what I ordered with a few hours of when I expected it, even if I didn't have insurance cover (which is what the ATOL essentially is)? I'd be out of pocket, and expected to sort it out myself.
I know that being out of the country is different, but people are implored to take out travel insurance when travelling, and perhaps those who don't should be responsible for their (in)actions. Sure the CAA should be stepping in; that is what ATOL is for, but equally perhaps they ought to be charging the passengers not covered by ATOL for the cost of their seat. The CAA / HM Government are not a charity.
They are not acting as a charity, they will be making a claim against credit/debit card issuers.