Legal proceedings across EU:cf "UK-small-claims-court"
I recall clearly posting on another website some several years back to the effect that the EU had then recently introduced a simplified procedure for relatively small monetary compensation claims against organisations domiciled in a country other than that of the claimant.
The essence of this was/ is that there was no obligation to use (exceedingly expensive) legal representatives but that any lay person could reasonably pursue his/ her claim personally, even in a country such has Spain where there is no tradition of personal representation in court proceedings.
The principle was that you went to your local court and that they handled the claim and subsequently they forwarded it to the company in the other EU country.
Can anyone remind me of this mechanism; so that I don't have to go trawling through Mr Google again !