I think what irritates me is that the regulator are only taking action when it hits the headlines, when it appears to have been standard practice amongst some airlines for years. Certainly I was one of hundreds of EZY pax who were refused alternative travel in BCN last year.
Even now the EZY website says alternative carriers are only offered if they can't you to your destination in 48 hours - is this right?
In the unfortunate event that your flight is cancelled you can transfer to another easyJet flight for free or if you’d prefer you can get a full refund....
If we’re unable to get you to your destination within 48 hours you can switch to another airline, take a train or bus or hire a car. The alternative transport should be within the price range you paid for your original return flight or as close to it as possible.