PPRuNe Forums - View Single Post - Ryanair Cancelling flights!
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Old 17th September 2017 | 19:38
  #146 (permalink)  
RAT 5
 
Joined: Jun 2000
Posts: 4,507
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From: last time I looked I was still here.
RYR say they are sending e-mails to all affected pax a coupe of days before their flights. The numbers are staggering. 50-80 flights/day at 180pax/flt = 1400-ish emails a day. Who do they employ, if anyone, to handle this monumental task? Firstly someone has to decide which flights are cancelled and then convey the information. If RYR has staff levels cut to the bone who is spare to action this unexpected task? Not only that, all the ticket refund & compensation & expense refund claims that will be coming in. Swamped and drowning doesn't seem to describe it.
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