Well, this ATO is facing a huge success at the moment so i guess they have multiple emails to answer. I was there recently and i was impressed by the number of "students". I mean, they periodically offer a discount on 737 CL/NG and A320 TR and a lot of people take this opporunity. To give you an idea, in my Hostel, 90% of the rooms were dedicated to BAA students and it kept coming everyday. I just can advice you to keep your patience or phone your contact at the academy.