Aurigny Air Services-2
New Fare Structure Announced Today
Indeed, as predicted. The following has been sent out today in emails:-
New fare structure announced today
More choice, more lower priced flights and hand baggage only fares.
We are pleased to announce important changes to our fare structure, in a move that will give customers the ability to buy tickets which better fit their needs. There will be the chance to save with a new lower, hand baggage only fare, and two other fares which include extras to give passengers more flexibility and peace of mind.
It is the latest change to be announced by the Board of Aurigny, following the publication of the States of Guernsey’s Strategic Review, as we look to improve both customer experience, whilst improving overall financial performance, and contribution to the economy.
The new fares will come into effect in October 2017 and the public will be notified one week prior to the changes coming in. The new fare structure is designed to make Aurigny more competitive and comparable with other airlines, and allow all customers to better tailor their journey to meet their individual needs.
There will be three simple choices to give customers more control and encourage more travel:
LIGHT
Hand baggage-only fare for the traveller who wants the lowest price.
SMART
For the traveller who wants more flexibility. Customers can travel with one hold luggage bag up to 23kg, pick their own seats (excluding extra legroom), and avoid the £40 charge for changing flights (any difference in the fare will still apply).
FLEXI
For maximum flexibility in your travel plans. Customers have double the baggage allowance (up to 46kg), full flexibility to change flights without paying any extra, and the ability to choose any of the seats on the aircraft, including extra leg room. The FLEXI fare is fully refundable up to two hours before departure.
The new system also allows passengers to add a range of extras to their booking, right up until check-in. Such as adding baggage, choosing their seat, or adding other travel essentials like car hire and hotel bookings. The changes are not being introduced on the direct flights to and from Alderney, Southampton, Dinard or Grenoble.
On 20 September we say goodbye to our old website and welcome the new and improved site. Thank you to everyone who has provided feedback on the site during the testing phase, this has helped us to better improve the site ready for launch.