Ops, there are hazards in most approaches to ‘improvement’, particularly in attempting to fix humans.
Those at the workfare could benefit from improvements to the working environment, procedures, knowledge, protection from harm, but those at the top need to understand the ill defined processes to achieve that.
The danger in these views is first believing that there is a solution, there isn’t it's a process of continuous change, and second that humans are the hazard - see Safety 1 vs Safety 2, humans as a help, focus on the success not the failures; resilience.
Management might be attracted to some of these new ideas - particularly if they can be convinced that they thought of them.
http://resilienthealthcare.net/onewe...%20(final).pdf