I've read in 'Which?' that MAG has 3 terminals in the bottom five for customer satisfaction in the country:
MAN T3
STN
MAN T1
Expect T2 to join the hall of shame soon as the TP kicks in
Now I know that MAG don't think of passengers as customers, instead they think of airlines and concessionaires as customers and they will of course blame everything and everyone but themselves but something needs to be done.
T3 - is in my opinion approaching developing nation levels of awfulness.
I've been through twice in the last 2 weeks: the first time the small circular boarding area around Gates 46/46 was so congested and crowded it felt dangerous - god knows what would have happened in a fire.
On my second flight, my checked in bag took 5 minutes less than the flight at the shambles of a baggage area where the belt notifications weren't even being updated.
Shame on them