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Old 28th Aug 2017, 14:19
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Matt5
 
Join Date: Mar 2016
Location: Leicestershire
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Thomson airways-2

Hi guys, wondering if any of you can shed some light on a seating query I have.

Last month we booked up with Thomson for a week in Tenerife from Birmingham in Sep 2018. There are 3 of us going and when we booked we upgraded to seats with extra space (exit seats), upon seat allocation I noticed the flight was booked for a 738.

We've recently had the 'progchange' email, and our booked flights are now cancelled, so after a phone call we've been moved onto the same holiday but a flight a few days earlier, this time a 752, which is absolutely fine, I actually prefer them.

However, upon selecting our new seats, we've noticed that we cannot group all 3 of us together as there are no 3 exit row seats together on their 752 seat plan. I find this odd as we flew on a TUI 752 last year and row 12/13 on the right hand side was 3 exit row seats grouped together, I remember thinking to myself if we flew on one again, I'd grab them. Also Seat guru lists the same plan as I'd remembered.

Seat Guru 752 layout:



TUI 752 online seat plan layout:



There are other differences too, for example the TUI plan shows row 1 as 2 seats alone on the right of the plane, and the plan skips row 9 out entirely.

All this is of no bother to me however, and I'd be happy to break the group of 3 of us up with an aisle, but as we've been moved onto a different flight we've been pipped by other people booking 4 of the remaining seats, meaning with only 8 available to start with, our group cannot be seated together.

I'm wondering if anyone can shed some light as to the deal with row 12 on the TUI plan, and why 12A is not listed as a seat with extra leg room as it surely must be?

Are there two different cabin layouts on the TUI 752? I distinctly remember being on one just last year and 12A was I'm sure a 'free leg room' exit row seat.

Edit to add: Sorry guys, I was hoping I'd be able to add screenshots of the seat layouts, but I can't as I've not got 10 posts
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