PPRuNe Forums - View Single Post - Plane Passenger Forced to Sit In Puddle Of Urine For Entire 11-Hour Flight
Old 22nd Aug 2017, 18:01
  #4 (permalink)  
DaveReidUK
 
Join Date: Jan 2008
Location: Reading, UK
Posts: 15,816
Received 201 Likes on 93 Posts
It beggars belief that BA at London couldn't come up with a spare seat cushion and cover for an outbound flight.

In that situation, I'd be tempted to inform the Purser/CSD that I was considering exercising my right to offload myself if they failed to reseat me, and that I would inform them of my decision at some stage before we reached the runway.

If it came to the crunch, I wouldn't anticipate any problem recovering my fare based on BA's implied contract that it would provide me with a clean, dry, hygienic seat to take me to my destination.
DaveReidUK is offline