When the dominant force of the brand is HR..and a fleet manager has to explain that a front line worker includes "you" the pilot… and a removal of a clip board represents a key move in FOP savings, irrespective of the square wheel EFB…and the product remains so incredibly flawed after the Time to spin campaign has become ..Old copy..that even our so called loyal pax are departing for other "brands"…the whole situation stacks up to a worrying pile of cards...