That's why I said a race to the bottom
I can see gates 52, 54 and 56 which should pinpoint the location. Flying used to be a pleasant experience, it doesn't look like a pleasant experience in this photo.
I think last year both Luton and Stansted came joint last in the passenger Which survey. This year I seem to remember Luton was just one point below. Luton has an excuse that it is operating way above capacity and is a building site but Stansted doesn't have that excuse so why do passengers rate Stansted so badly?