PPRuNe Forums - View Single Post - Takimg my own advice..Legacy airlines
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Old 12th Aug 2017, 07:43
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edi_local
 
Join Date: Jul 2011
Location: Edinburgh
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Originally Posted by esa-aardvark

Just received my e-tickets from legacy carrier, no checked baggage shown. My invoice
shows that I paid for 2 separate checked bags. So now I will have to argue that case
with them. Corporate ignorance or stupidity ?

No argument should be necessary. From working on the ticket desk of 3 legacy carriers who charge for checked in baggage this is quite common these days.

Your ticketed allowance is 0 bags. You have purchased baggage as an "add on", so it will still appear in the booking that you have this baggage allowance, it is just not on the ticket as that still remains a 0 bag ticket. At most it will require the check in agent to call someone to verify the bags have been paid for already, but really it will likely just highlight somewhere on their screen that it's ok to accept the bags.
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