Originally Posted by
framer
The controllers do a good job but we ask a lot of them at these times of the day when they would normally be asleep. Have we ( AviatIon Industry) started asking too much of our people in the name of 'lean operations' ?
I think so. And I think the people have a "can do" attitude and persevere. This results in the bean counters getting the impression that everything is just fine while the workers are gradually being ground down. Consider a pilot base that has 30% less than optimum pilot numbers. Through hard work, overtime, callouts, etc, all of the flying gets done. The accountants think they have just the right number of pilots while the pilots consider there to be a dire staff shortage.