PPRuNe Forums - View Single Post - AirTransat pax phone 911 after 5hrs on tarmac, aircon stops when fuel exhausted
Old 5th Aug 2017, 09:59
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Mark in CA
 
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Originally Posted by standbykid
So while not nearly as bad as the other day for those traveling AT, don't expect EU style compensation.
This flight originated in Brussels, which the last time I looked was still in the EU. Hence this flight falls under EU regulations. In this case, the delay was caused, initially, by bad weather, hence, no monetary compensation for passengers (exceptional circumstances). But the airline still had an obligation to provide basic comfort-level items such as water and air conditioning while they waited, and deplane after five hours on tarmac.
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