Air Transat is due for a major audit and shake up, the foul ups one sees are a common occurrence, but which outfit gets the endless "experts" ranting away on this site? Well it not ATI This in spite of their total second rate operation and lack of passenger handling skills, the endless threads giving another company abuse are I believe a reflection of the number they employ who didn't get selected by their first choice of airline. As for AT making totally false statements and trying to deflect their own incompetence onto the staff at Ottawa is a further reflection of their total lack of ethics, sadly, I doubt that our so called regulatory body will do stuff all to fine them or shut them down, they would rather chase after private pilots , an easy target and unlikely to have the money to defend themselves! Just cant wait for some gem of wisdom from our so called Minister of Transport!