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Old 2nd Aug 2017, 06:44
  #4846 (permalink)  
ATNotts
 
Join Date: Oct 2004
Location: UK
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Originally Posted by LTNman
Swissport suffer from high staff turnover rates. Much of it is down to poor wage rates but also the wear and tear of baggage handlers bodies so it is not a long term career option for many members of staff.
Strikes me as an outsider that the whole industry and it's attitudes towards staffing, customer service and payment of reasonable fees to provide same is in need of a total overhaul, as unless something is done the race to the bottom will continue unchecked, to a point where the issue will stop being inconvenience and irritation and become one of health safety, in it's broadest sense, and ultimately people will give up flying.

If HM Government could do one thing, post Brexit, it would be to permit airport operators to set up their own in house handling operations, to ensure monopoly situations such as those at Swissport BHX cannot be repeated here, or elsewhere.
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