I am Surprised that I have not been formally contacted at any time. None of my colleagues at the time have ever been contacted.
I would have thought the first thing she would have done would be to note names, ranks, times, conversations etc. I would have expected, and fully condoned, her to create merry hell.
I am genuinely sorry that she had this experience. This was down to some very sad individuals breaking the rules. I really wish she had kicked down my door and screamed blue murder. I would have taken great delight in dealing with all those involved. So would 99.9% of those who were there at the time.