Originally Posted by Infrequentflyer789
I think this is an inherent problem in human interface design - you are designing for an extremely adaptable animal, not just a moving target but an unpredictable one. It is also a generational issue, each generation trains the next - what is designed, successfully, as a workload reduction for the first generation (who lived without it) becomes a crutch for the next (who know how to live without it, but haven't had to) and for subsequent generations it becomes their master, because they have never even known of a life without it.
Hit the nail on the head!