Originally Posted by
CSman
Exactly as I posted last week in the British airways section ,sleepwalking to the bottom.....
They’re also pretty profitable......
The one aircraft / two airlines strategy is an interesting one. I’ll reserve judgement, but in principle I see no reason why it couldn’t work. I’m interested to know which direction the Premium Economy cabin will go, though, because it seems to me this is a growing market and their current product is rubbish.
Originally Posted by
Una Due Tfc
BA's strength imo was always it's staff, helpful, friendly and competent.
I have to disagree. While there are still some excellent and enthusiastic CC at BA, far too many have an ‘am I bovvered’ attitude that has existed for a long time and certainly pre-dates Alex Cruz.