BA communications are appalling!
I had a flight booked for January cancelled ( MAN-LHR)
no advice from BA!
I only found it when I was looking at their 'manage my booking' to book seats!
They had rebooked me on an earlier flight which would mean a 5+hour wait in LHR (T5 hell!)
so I tried to contact BA to change to later flight. After 20 minutes finally got somebody who told me there were plenty of seats available on the later (preferred) flight, but he would have to transfer me to somebody else to change the booking! ( the one they had changed without telling me!) I waited a further 20 minutes with no response and gave up!
Can I email them ??
I cannot find any email address to make or change bookings and the web site wont let me change it it says I have to call them.
When I call them..... its ALWAYS an interminable wait
They are disgrace!
BA.. get your act together!!