The main problem is.....
.......not so much the tech delay but the apparent inability/unwillingness of Thomson management to communicate with its paying customers.
Having been in a similar situation with Thomson earlier this year not even the worker bees/reps at the airport knew what was happening. The groundhandlers "knew" what was likely to happen but could not say anything/ make announcements until authorised by the management of Thomson.
It was a protracted struggle to get compensation because procedural obstacles kept cropping up. One had the feeling that the mind set was "let's kick it into the long grass for as long as possible and maybe they'll get peed off and go away".
The Ancient Mariner
BTW the airline with the FP flight no. is French and their service is not bad. (Used to be called Europe Air Post but are now ALS orASL)
Last edited by Rossian; 22nd Jul 2017 at 12:39.
Reason: more gen