Maybe the case, their service offering was not great either. Still, the many many times we've used one of the US3 ex the regions most of the passengers connect - something Primera really need to look at, but again as mentioned their arrival time into the US mean most waves are missed, limiting connection opportunities anyway - an earlier depature time would help in that respect.
Connections aside, I still think NAX would have been a far more viable option - maybe they'll arrive eventually.