Gatwick runway fiasco 17-7-17
So how come a blown tyre on a depoarting plane can cause so much havoc and can those affected by delays claim compensation?
My younger daughter was in Spain for a week-end to see one of her old schoolfriends. Plane started to board then half way through they were told to get off and go back to the "lounge". Why did the plane whose tyre blew turn round and come back. Wouldn't it have been better to fly to its destination and land much lighter?
Why was the "back-up" runway not available immediately? And why when it was used, was it found to be so unserviceable that it had to be closed for urgent repairs just a few minutes after being used? (at least, this is what is being reported in the media)? Why weren't Gatwick Airport able to update their website to give information on delays and expected arrival times?
Daughter arrived safely, nearly 3 1/2 hours late and did not get home until nearly midnight.
It wouldn't be so bad if this were an "isolated incident" but it seems that every air (or rail) journey one of our family take is blighted by someone's inept incompetence causing delays. Nearly stranded in PHL in May when the BA computer system crashed, held for an hour in CDG a couple of weeks ago due to a "security incident" apparenly involving an unclaimed bag on the carousel etc etc.....