Originally Posted by
whitelighter
They need the new terminal urgently. The existing one can't cope with current volume, already inbounds are restricted to ease the pressure on the arrivals side.
Makes you wonder how even more pax will be coped with without destroying completely customer tolerance.
The new terminal in itself will not help improve matters, unless the number of Border Control personnel is increased as well. Passenger numbers continue to increase, but this doesn't seem to be reflected by a commensurate ability to process the extra pax, hence the horrendous logjam in the arrivals hall.