Aerial perspective makes a very good point. There have been some absolute clangers it would seem and talking to people I know in VA (as I don't work there) they feel like there is no direction from a strategic point of view. No CEO gets it right all the time but they should get at least 70% right to be in the role in the first place.
JT was seen by the Line drivers as approachable and energetic so with him being removed they are wondering what does all this mean. I don't think that VA is in any imminent financial trouble but there does need to be some direction as a company drifting does not become profitable by itself. It will be interesting to see what the Q4 results are and whether they are cash flow positive this year or is it once again being pushed to the next financial year. Interesting times.