Originally Posted by
jdcg
I attempted to chat online to FR customer services. When I got through I formally complained about the new policy. They refused to respond or make any comment!!!
My wife is just flying to Berlin with her godson on Sunday. I checked them in yesterday and, sure enough, they are booked onto middle seats in Row 6 and Row 32! Honestly, it's just pernicious.
So why are you such a tight git that you wouldn't buy them seats together..................