When we had Watch Supervisors ( before they took the title Watch Manager) they stayed in their office letting the troops get on with the job in the full knowledge that as professionals a competent and smooth service would be provided to all airspace users. When they changed to WMs it appeared they had to justify this title so proceeded to think up ways to make life for all alot more difficult. As I said in an earlier post it changed from a service to "the company".
I need a lie down now I don't normally say this much.