too many lazy cabin crew flying once or twice a month
However their "new" business class is very dated and is a world away from today's market leaders.
There is also no way I fancy a 12 hour trip on a near 30 year old 747 Combi, when there are so many better alternatives out there.
It's quite interesting how we all have different perceptions about these kind of things.
I have never come across lazy KLM cabin crew.
I find KLM's Business Class more than adequate for the price I pay.
Flying on well maintained 30 year old B747 Combis (which I have done numerous times) doesn't bother me at all.
I believe the Combis are about to be phased out anyway aren't they?