Yet more evidence that CX is mismanaged
Nicely hidden in the text of a NTC yesterday as well as the latest issue of the French hotdog roll is vaguely summarised information (wag the dog)that the the A50 eLogbook (another CX we have an in house "better technology solution" than any other airline in the world) product development has been stopped and thrown into the tip.
Any guesses as to how many 10's of millions of US$ are going down with that familiar flushing sound ???
This is just one more failed (we can do it better) project owned jointly by our eEnabled GMLO (yes, same gent who flushed MILLIONS ++ on his FAILED EFB fiasco and as a result was chosen to run "Project Altitude") and the Director of Engineering + GM Engineering (who BTW are no longer at their desks so in the fine tradition of Swire Management methodology are not answerable for the pile of sh** they leave behind nor the cost).
Some Harvard MBA just has to do their thesis on this so that it gets recorded for the history books as an EPIC failed management story. Marrying your sister for a generation or two can breed better management candidates..