Originally Posted by
Hotel Tango
ATNotts your points are totally valid but no excuse. Birmingham's aim should be NOT to be like all the others. So, as a regular user, I for one will continue to highlight this airport's failures until I see positive improvements for the users.
The problem is that like all other airports, BHXs' main aim is to maximise profits for their shareholders, and if that means people experience what I too consider to be unreasonable delays during peak times then I reckon the airport companies believe that is a price worth paying.
As for BAA, I used that term as shorthand for London airports which of course is total nonsense.