Arrived midday today T2 and the queue for Passport Control backed up to the airbridge
steps.
When we got inside the queue included 3 full arrivals and only 2 officers (50%) handling EU passports and the aircon couldn't handle it.
Eventually another officer arrived but it took at least 40 mins in the heat to get through-the only compensation was at least our luggage was on the carousel.
Totally unacceptable - we have had far quicker ( and cooler) service in many places in the "Third World"