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Old 18th June 2017 | 11:17
  #6 (permalink)  
WHBM
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Joined: Oct 2002
: PPL
Posts: 8,201
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From: London UK
It's a strange feature that carriers in North America, unlike in the rest of the world, seem averse to using handling agents. As a result, if there aren't your own staff on duty at a point, everything seems to fall to pieces.
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