PPRuNe Forums - View Single Post - Passenger asked to pay EUR1292 excess baggage by EI, zero by QF
Old 1st Sep 2003, 20:45
  #9 (permalink)  
Evening Star

Coppula eam se non posit acceptera jocularum
 
Join Date: Jun 2000
Location: Northumberland, UK
Age: 61
Posts: 293
Received 0 Likes on 0 Posts
As pointed out, the weight allowance is on the ticket so in a way I do not have sympathy. However, to develop what FLZ is saying, the problem is the inconsistancy of the allowances. Couple of issues spring to mind:

- Differing allowances (and, as the original article made clear, differing attitudes) between airlines/routes. Very confusing for Joe Punter.
- If one is over the limit, having at least some advance knowledge of the likely cost would probably help to soften the blow (and maybe avoid the sort of bad PR that this type of article gives).

The price range being quoted so far on this thread (£4/kg to €49.68/kg, say £37/kg) is remarkable, which suggests that excess baggage is a bit of a lottery.
Evening Star is offline