Originally Posted by
B2N2
Easy way of understanding "operational control":
Customer tells your employer where they want to go.
Employer contacts you and tells you (dispatches) where to go.
Customer cannot show up and arbitrarily change the destination.
They need to call your employer and you need top be re-dispatched.
There's a little more detail to that but its the big picture.
The most common trap people fall into is, that customer A rents a plane from place B, then tells pilot C he wants to go here.
Pilot C then does all the scheduling, dispatching and planning of the flight. This is not allowed, and it's on the pilots ticket too because he has operational control over that flight then.