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United fuel leak gusher at EWR
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16th Jun 2017, 13:57
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Fbwdude
Join Date: Jun 2004
Location: sky
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Bad CRM
Hi,
I brief my crew on day 1 as per company rules about CRM subjects an information is top priority.If a pax is saying something about safety you must go check,not dismiss the info.Arrogance comes to my
mind....
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