Still charging extra to get seat assignments?
Meanwhile, in conversation with a peer Friday, he related the story that his sister had booked a trip US-Scotland-England and return for July and paid for business class seats. Airline will not give her seat assignments on the outbound leg unless she pays an extra $300 per seat. I remarked that it had to be BA. It is. Still trying to make up cost of IT debacle? Have to wonder what they will charge when she tries to get home.