My experience of controlling this "third world" operator is that they can be very slow in the climb out of both MAN & LHR. This is obviously due to the very heavy pax loads that they carry.
But as far as the crews are concerned they,unlike most of the US carriers,very rarely miss ATC calls and always give good notice if they are unable to achieve an ATC level clearance.
411A,
You do have a most unfortunate way of putting your point across and I would point to many of the US carriers as a "typically shoddy operation" if at least one of the crew doesn't bother to listen to ATC-often for 3 or 4 calls at a time. We all screw up at times-I guess even you have!!