Originally Posted by
dsc810
I think the comment was in respect of domestic/home equipment connected.
It is simply not feasible to require a domestic broadband router to be connected in such a way that it cannot be unplugged or switched off.
Indeed it might even be against the domestic electrical regulations to fit such an arrangement
The only method which I have seen in large houses where staff are used is indeed to label the plug/socket as "do not switch off broadband router" and maybe similarly on the fuseboard.
The poster mentioned:
I was asked to look at ways to reduce fault rates for a famous global telecoms provider. I established that a large proportion of faults were due to kit being unplugged at the customer premises. The cleaner and the hoover were regular culprits. My solution was to provide stickers that read "Do not turn off. Call 0800-123-4567 before disconnecting this power supply".
As far as I am concerned (and I maintain very huge mission critical systems), I'd treat your average small system for a tiny company in the same way. You have a small system and it requires uptime from a critical system? I'll give you that. I'm not putting labels on plugs, though. The defences will be a bit stronger than post-its.