Originally Posted by
sergiokl
So I'm KA.... tried to get my wife out of HND... CX all full so I booked her ID Y class in ANA... she checks in the night before online and gets Premium Economy... this would never happen in a hundred years on CX .....
A lot of CX staff don't bother with CX anymore as the flights are so full, or people who don't even work for CX get higher priority.
Often other airlines have availability and are cheaper as they don't charge the additional $120 fuel hedging tax from outports.