PPRuNe Forums - View Single Post - BA lying to their long serving customers.
Old 31st May 2017 | 15:49
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ExXB
 
Joined: May 2009
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From: Confoederatio Helvetica
BA lying to their long serving customers.

According o the BBC passengers whose flights were cancelled with the IT debacle are entitled to a full refund or a rerouting before November 2017.

Of course Regulation 261 provides
(c) re-routing, under comparable transport conditions, to their final destination at a later date at the passenger's convenience, subject to availability of seats.
There is no mention in the regulation of a re-route before date. The regulation intentionally doesn't mention a specific period as passenger's convenience will differ from person to person.

Repeat a lie often enough and it becomes perceived as the truth.
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