Originally Posted by
RAT 5
I agree...
Oh dear. Low service has become the norm, for some. Not only is it the pilots who have allowed T's & C's to be driven down, pax are doing the same. My local carrier allocates seats together for those on the same booking - customer service. It then allows you to alter those seats at checkin time STD-30hrs. You can upgrade to a roomier seat if available; if you didn't opt for one at purchase time. It all seems so easy and correct, and except for the upgrade all for free. It's as it should be. It is not something 'special'. It is customer service for the people paying the huge profits of the freaking company.
Dogs do not change spots whatever the spin and new fangled
PR speak.
Good job customers and pilots are voting with their feet and not using Ryanair........... oh wait
