Originally Posted by
outofwhack
These Indian sourced staff are on wages of approx. one third of what IT consultants earn in the UK.
My understanding is that onshore staff, whilst cheaper than permanent employees, are surprisingly expensive as the customer has to pay, directly or indirectly, all costs such as salaries, accommodation, transportation, visas, etc. Of course, the outsourcer makes a profit which the customer pays for.
I've worked with many people from outsource companies. To be fair, some have been excellent but some have been downright bad. There can be little that you can do to get a consistently good service.