Originally Posted by
777AV8R
Would you care to elaborate on how you came to that conclusion?
Is it the never ending change of management that makes it good?
How about doing some real research into the airline's accident/incidents. Is that any good? And on that topic, have you talked to anyone about the 'real' safety culture vs the perceived?
A SKYTRAX award means absolutely nothing.
The ambition to constantly improve, be it service levels, T&C, aircraft maintenance, staff travel, or something that affects us all, pilot training. When I joined nine years ago it was a miserable and punitive training environment. This has matured into something much more humane with the introduction of EBT, the focus actually being on getting pilots to become better pilots, not more fearful pilots. Of course there are areas which need change, but the improvements have been profound, I'm sure we can agree.
Maybe the never ending management changes are good? I have no idea who most of our managers are, I don't know their names, don't need to and don't care. My contract is followed to the letter, all I need to do in order to fulfill my part of the deal is turn up for work on time, in my hat, and follow SOP.
I know I will not get deceived into going into discretion, reduce my rest, or give up my leave days, unlike four previous airlines I've had the displeasure of working for. On the line I have technical and operational support functions better than anywhere else that I've experience, and which make my job that much easier.
Which airline of this size has no incidents? When we have them, changes are usually made and extra training allocated. Granted, warning letters are an outdated remnant of a dark past and should be binned. And pilots do get fired for sometimes dubious reasons, and some recent ones have been pretty colorful, but probably deserved, or not, who knows.
And rostering has room for improvement, no doubt. Fatigue is a factor on all fleets. But all things taken into account, yes a very well run airline in my view.
Absolutely agree about Skytraxx.
Fatbus, stick to Emirates issues.