Originally Posted by
HHornet
,,, Power supply issue - surely not
.
Software issue ? In my experience, you test and test and test prior to an upgrade, then push out the software upgrade at the least crucial time of day. Then if it all goes horribly wrong, you roll back the release to the previous version (prior to the upgrade). Although this failure means you might not have tested everything sufficiently, you only have a short glitch and everything should be back up running again soon. The worst part is knowing that you have to test the whole shooting match again to find the needle in a haystack that caused the initial problem.
I think you misunderstand - you are approaching this from a position where you expect a spokesman from a public company to provide timely and accurate information - while I can't fault your aviation or systems knowledge I think your expectations of institutionalised corporate
pr bs are way way too high