I rather like todays media comments that BA have advised passengers affected they will get a refund or rebooking . Well of course they will since they sold people tickets that turned out to be unusable and are in breach of contract with a couple of hundred thousand people. How arrogant can they get.
This is an extremely serious incident, if it was JAL or ANA the CEo would be packing his office up this morning but here in the land of 'accountability' not responsibility the blame will fall to the lowest possible credible manager or technician.
It is unthinkable that a power problem at just one site could shut everything down they must surely have a back up or mirror site else where in Uk or even in the US somewhere that would provide some assurance of continuity, aside from everything else it just makes them look stupid as a company and by name association us look stupid as a country