British Airways
My nephew drove to Heathrow from Stamford sat in terminal 6 hours and then told to go home. Cancelled.
"Can we fly Sunday "
"No chance, even if we have systems we will have massive backlog"
Customer service will get in touch next week.
And that as they say was that. 2 weeks holiday cancelled.
I do not understand how loss of power can effectively lose the database? I have worked on numerous IT system and you have mirror back ups so as soon as the power supply is restored you are back on. You then need a couple if hours to recheck.
Do we have any airline IT people on this forum who would concur.
A power outage just doesn't seem to hang together and would not cause everything to be off for 18 hours unless there was indeed NO POWER AT SOURCE.
And where is this loss of power located?
Heathrow, Germany ?