Originally Posted by
Heathrow Harry
CARR30 - you mean they are supposed to think of BA's customers? Every IT outfit I've ever dealt with does major upgrades over the weekend - when it doesn't get in the way of the real customers who are the BA management. Long weeknds are kept for BIG jobs.... It's like the railways - always close the lines over CHristmas, Easter, weekends etc
It's not the way airline IT works, or rather, not the way it should work. All work, barring emergency changes, should have been frozen for the weekend, as it's both busy and a holiday weekend. Airline IT avoids busy times for change as best practice.
Mind you, "BA IT" and "best practice" don't sit easily in the same sentence...