Oh, Hijack away! Whip out your Swiss Army Knives and do your worst...I got the information I needed days ago
I too provide computer support to everyone in SE England who has my phone number. This is a total pain in the arse. The trouble is, there is not one person among them I want to say no to. Not my father, my wife, my children, my cousin dying of cancer, not the widow of my friend who died of cancer. not my sister, my niece, my father in law, nor any of my colleagues on the bench etc etc.
The trouble is that I say yes to all of them and get absolutely no time to myself. Zilch.
It's a real quandary.
W